O2C Process Excellence Lead - HQ

About Glovo

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Your Mission

At Glovo, we don't just move food; we move millions of transactions every hour across 20+ countries. Our Finance teams define the "Rules of the Game" (The What). Your mission is to build the High-Performance Machine that executes those rules (The How).

As our O2C Process Excellence Lead, you are the architect of the Order-to-Cash journey. You will take complex financial policies and translate them into a "Touchless" reality. You sit at the heart of our Finance Transformation, bridging the gap between our Technical Platforms and the local operational reality.

The Journey

• Translate Rules into Reality: Work as the primary "Functional Partner" to our Billing, Tax and Accounting SMEs. You take their requirements and turn them into Global Process Blueprints and technical specifications.
• Architect the "Touchless" Flow: Design the end-to-end data lineage from the Marketplace into SAP S/4HANA and MS Dynamics Business Central (MSD).
• Stakeholder Negotiation: Partner with Product and Commercial VPs to ensure new business lines are designed for automation before they launch.
• Standardization Guard: Protect the Global Core. You will challenge local markets to drop manual "workarounds" and adopt the global automated standard.

Requirements

• Experience: 6+ years in Finance Transformation or Process Excellence within a high-volume marketplace/tech environment.
• Financial Domain Knowledge: Understanding of IFRS 15, VAT triggers, and Revenue Recognition deeply enough to build the processes that satisfy our SMEs.
• ERP Systems: Strong understanding of ERP systems (SAP S/4HANA, MS Dynamics Business Central, etc), workflows, data flows, and system dependencies.
• Mentorship: You enjoy teaching others how to think about "The Big Picture" of process architecture.
• Language: English advanced/proficient level.

Nice-to-Have

• Knowledge of e-money licenses, escrow accounts, or regulated payment flows.

Benefits

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings.
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year.
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Our Commitment to Diversity

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.