Specialist - HRO - Employee Lifecycle Management 4A

Specialist - HRO - Employee Lifecycle Management Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description 1-3 years of experience in HR shared services or a solid understanding of the employee hire-to-retire lifecycle from an HR perspective . R, job, compensation, org Roles & responsibility ØResponsible for teams & individual performance to meet SLA/KPI on daily basis ( Time & accuracy both) ØNeed to ensure working from office (RTO) as per business requirement. ØResponsible to support & work in absence of other teammates/ leaders / Projects. ØResponsible to support managing weekly calls & deck is prepared with accuracy and timely ØResponsible to manage Email/ Voice process ( calls ), chats ( all 3) ØResponsible to trained others on process knowledge ØResponsible to update SOP on regular basis as per process requirements ØPeople management OR Individual contributor role Ø Skills Required ØGood Excell Knowledge ( Pivot, V lookup) & Good PowerPoint skills to prepare any dashboard OR deck Understanding system integrations (payroll, finance, time systems) ØData analysis & consistency checks, Change management & approval workflows ØQuality checks & periodic audits, People Management ØClear documentation & ticket handling ØAbility to explain data issues to non-technical users ØProcess SLAs / KPIs ØAny Graduate and Diploma holder Ø Domain Knowledge ØHRIS expertise (D365 and PaySpace) ØStandard Operating Procedures (SOPs) ØEmployee master data maintenance (personal, job, compensation, organizational data) ØData analysis & consistency checks ØHands on experience on employee data management ØCross-functional coordination (HR, Payroll, IT, Finance) ØHigh attention to detail (zero-error mindset) Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI)Human Resource Certification Institute (HRCI), SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM) Required Skills Employee Data Management, Employee Experience Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - HRO - Employee Lifecycle Management Remote Type - Office Work Shift - Standard (South Africa) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. Kindly please see our Privacy Notice for Employment Candidates: https://www.genpact.com/privacy/notice-for-employment-candidates We’re an advanced technology services and solutions company that delivers lasting value for leading companies globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies across industries get ahead and stay ahead. With our AI-first mindset, hands-on innovation, and impact that actually matters, you’ll build the skills and future you want—on your terms. Genpact never requires applicants to pay to be part of our hiring process. If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam.