Order Fulfillment Coordinator
Hooker FurnishingsOrder Fulfillment Coordinator
Sunset West, a division of Hooker Furnishings Corporation, is currently recruiting an Order Fulfillment Coordinator. Sunset West specializes in luxury outdoor furniture for residential and hospitality markets. Hooker Furnishings, celebrating over a century in business, is a designer, marketer, and importer of case goods, leather, fabric-upholstered, and outdoor furniture.
We are looking for an Order Fulfillment Coordinator to be a member of our Production team located in the Vista, CA office. This is a great opportunity to learn about Hooker Furniture and engage with team members, sales representatives, and customers.
Responsibilities
The primary function of this role is releasing orders to production and warehouse for fulfillment and working directly with customers to schedule pickups and shipments. This individual will:
- Utilize D365 software to manage transactions, production flow and order allocation
- Schedule production work based upon upcoming shipments and will calls ensuring the production team has full schedule each day
- Coordinate and follow up on warehouse inventory transfer orders partnering with Production and Shipping teams
- Have direct contact with customers and reps by email and phone regularly addressing status, product availability and scheduling opportunities
- Partner with Credit team to coordinate payments and credit holds to expedite order available for shipment
- Daily review of orders to be processed for shipping opportunities and proactively search for potential issues
- Daily review of frame allocation to assist with intercompany warehouse transfers
- All other tasks and projects assigned
Requirements
Candidates that will be a great fit will:
- Be a critical thinker
- Able to analyze reporting and shipping schedules
- Desire to provide a positive customer experience
- Enjoy working in a team to meet common objectives
- Job history and experience reflecting dependability and reliability
- Problem-solving skills
- Intermediate computer skills, D365 a plus
- Excellent written, communication and interpersonal skills
- A continuous improvement mindset to implement and assess best practices
- Shipping experience a plus
Benefits
- Competitive compensation and bonus plans
- Paid vacation and sick time
- 8 company paid holidays and 2 additional floating holidays
- Comprehensive medical, dental, vision plans including a generous employer health saving account (HSA) contribution each plan year
- Matching 401k employer contributions
- Career development focus including training opportunities and leadership development programs
- Tuition reimbursement program
- Supportive, inclusive, and collaborative work culture
Schedule & Pay
Shift: Monday to Friday 7:30am – 4:00pm
Pay Range: $23.00–25.00 per hour
Equal Opportunity
Hooker Furnishings Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About Hooker Furnishings
Hooker Furnishings Corporation is a designer, marketer, and importer of casegoods (wooden and metal furniture), leather furniture, fabric-upholstered furniture, lighting, accessories, and home décor for the residential, hospitality, and contract markets. It also domestically manufactures premium residential custom leather and fabric-upholstered furniture and outdoor furniture. The company operates a family of brands including Hooker Furniture, Bradington-Young, HF Custom, Shenandoah Furniture, H Contract, BOBO Intriguing Objects, and Sunset West.
Interested in this role?
Apply now to join Hooker Furnishings.