Microsoft Dynamics 365 Business Applications - Client-Facing Senior Technical Architect

About Crowe

Crowe is one of the largest public accounting, consulting and technology firms in the United States. With an 80-year history, the firm delivers excellent service through innovation across audit, tax, and consulting groups. Crowe is recognized by many organizations as one of the country's best places to work and serves clients worldwide as an independent member of Crowe Global, a network of more than 200 independent accounting and advisory services firms in more than 130 countries.

About the Role

As a Client-Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high-value solutions for Crowe clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. You will collaborate closely with internal teams, clients, and external partners to architect sophisticated enterprise systems that align with business goals and drive measurable outcomes.

Key Responsibilities

Architecture & Solution Design

• Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault)
• Select and apply the right integration patterns (Dual-write/Dataverse, OData, DMF, File/Batch, Event-driven, API-first) and design secure, versioned APIs
• Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse-ready models, Power BI semantic models) to enable reporting, automation, and AI
• Embed non-functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria

Delivery Leadership

• Serve as the primary client-facing technical lead from discovery through go-live and hypercare; guide backlog, scope, estimates, and technical risk mitigation
• Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely
• Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens Crowe's reputation
• Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation
• Proactively identify and pursue opportunities for collaboration with broader Crowe Technical specialists and Microsoft FastTrack to enhance project outcomes

Copilot & AI Enablement

• Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics
• Embed automation and intelligence into processes to improve efficiency, quality, and decision-making
• Help clients adopt Copilot and AI capabilities in a controlled, value-driven manner, balancing innovation with compliance and security

Advisory, Pre-Sales & Thought Leadership

• Shape proposals/SoWs, lead client demos and technical deep-dives, and contribute to estimates and delivery approaches
• Create reusable accelerators, reference architectures, and best-practice playbooks, mentor engineers and consultants

Mandatory Qualifications

• 8+ years designing and delivering enterprise solutions on Microsoft platforms
• 5+ years with D365 F&O/AX and/or CE (at least 2–3 full cycle implementations in an architect or lead role)
• Bachelor's degree
• Hands-on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS
• Proven architecture experience across Power Platform (model-driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid)
• Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message-based patterns)
• Demonstrated ownership of non-functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies
• Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests)
• Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy)
• One or more Microsoft certifications: Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert, or Azure Solutions Architect Expert

Nice-to-Have Qualifications

• Experience with Dataverse/Dualwrite, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth
• Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns
• People management experience: team leadership, coaching, performance feedback, and resource planning
• Excellent client communication (executive ready storytelling, clear tradeoff articulation) and consulting acumen (scope, estimates, risk/issue management)

Core Values

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Compensation and Work Authorization

The wage range for this role is $142,900.00 - $301,300.00 per year. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Your Experience at Crowe

At Crowe, you can build a meaningful and rewarding career with real flexibility to balance work with life moments. You will be trusted to deliver results and make an impact. Crowe embraces you for who you are, cares for your well-being, and nurtures your career. Everyone has equitable access to opportunities for career growth and leadership.

You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Crowe offers employees a comprehensive total rewards package and will nurture your talent in an inclusive culture that values diversity.

Equal Opportunity

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Crowe is committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are in need of an accommodation or require special assistance to navigate the website or to complete your application, please visit the Applicant Assistance and Accommodations page: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation