Mécanicien vélo et ski (Temps Partiel)

About the role

You assemble, maintain and repair bicycles in accordance with MEC's guidelines for productivity, quality and safety. You advise and train front-line staff on bicycle repair processes and procedures. You perform all repairs with MEC's sustainability principles in mind. In winter, bicycle mechanics help our ski workshop, which means you install, adjust and repair ski bindings and skis. You help members obtain quality equipment with the cutting-edge advice they need to feel inspired in their activity. You work behind the scenes and on the front line to organize inventory and provide members with the products they need. You speak to our products with members. You have in-depth knowledge and love sharing your personal recommendations. You have an affinity for helping people of all levels find the right product.

MEC is more than a store. We are a hub for the outdoor community, a leader in sustainability and a place where you can be yourself. People come to us to try new things and plan new adventures, and as a bicycle mechanic, you will be there to help make it all happen. Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, water sports, snow sports and travel. You will talk with people preparing dream trips or weekend getaways, from novices to outdoor activity experts. We asked staff members what they liked most about working at MEC, and the most frequent answer was "the people".

Responsibilities and duties

• Provide member service in accordance with the SERVE standard, in the workshop or sales space as needed.
• Ensure the organization, safety, cleanliness and efficiency of the workspace.
• Bicycle construction: Assembly of bicycles to MEC standards.
• Perform basic repairs, including wheel truing, internal cable routing, transmission adjustment, bottom bracket and headset selection and installation, in compliance with MEC quality guidelines and time standards.
• Install and maintain all parts necessary for proper bicycle operation.
• Install and maintain bicycle-related accessories, such as fenders, racks and bottle holders.
• Provide assistance in diagnosing bicycle operation issues and propose solutions to problems encountered by members.
• Ensure that final inspection and quality assurance of new and repaired bicycles meet or exceed MEC standards.
• Complete necessary paperwork and perform other administrative tasks in accordance with MEC standards.
• Excellent written communication skills for receiving bicycles for mechanical work.
• Source parts in accordance with MEC standards for work orders.
• Manage inventory and enter data.
• Track hours worked in each function of the bicycle shop.
• Maintain productivity standards specified by MEC.
• Comply with all loss prevention policies and procedures.
• Other tasks assigned as needed by the business.

Qualifications

• At least one year of professional experience as a bicycle mechanic in a bicycle shop.
• Availability in accordance with MEC availability guidelines based on employment status.
• Demonstrate mastery of parts terminology, maintenance techniques and parts compatibility.
• Demonstrate the ability to build a bicycle in the hiring process.
• In-depth computer skills in the use of D365 systems.

Physical requirements

• Must be able to sit, stand, walk, lift, carry, reach, push and pull for extended periods.
• Ability to lift up to 50 pounds.
• Ability to climb ladders.
• Fine motor skills and dexterity.

What we offer

• Competitive hourly rate and clear salary increase program.
• Discounts on gear for virtually all outdoor activities, including bicycles, and more.
• Supplemental health and dental insurance plans for you and eligible immediate family members (for applicable employment statuses).
• Paid time off each year to engage in an outdoor activity of your choice.
• Opportunity to participate in outdoor excursions with other MEC staff members.
• Equipment Demonstration Program (EDP) — equipment borrowing program.
• Support for that big expedition-type adventure you've been dreaming about.
• Access to confidential mental health support and other work and life support services, at no cost to you.
• Training and product knowledge.
• Growth opportunities.