IN-Specialist 3_CRM Technical_MS Dynamics_Advisory_Chennai

About PwC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. We have zero tolerance for any discrimination and harassment based on the above considerations.

About the Role

Our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. You will enable clients to optimise operational efficiency and achieve their strategic objectives.

Line of Service: Advisory

Specialism: Microsoft

Management Level: Specialist

Responsibilities

• Microsoft Dynamics 365 Online Application (Sales or Service) modules
• Customization and extension of Dynamics 365 CRM — client side customization using java scripts, web resources etc., server side customization using C# & .Net assemblies
• Java scripting frameworks like Node.js, Angular.js, React.js, jQuery, CSS, HTML 5, AJAX
• Developing REST APIs
• Integration experience with external systems through REST API's, both with and without middleware
• Server administration and Deployment for MSCRM application
• Working knowledge of source control tools like GIT, VSS etc.
• Working with Power apps
• Data migration experience either through a tool or through MS Dynamics feature
• Experience with Microsoft Azure services (Application servers, Database Services, Service Bus)

Requirements

Mandatory skill sets:

• Dynamics 365 CRM Technical

Preferred skill sets:

• Node.js, Angular.js, React.js, jQuery, CSS, HTML 5, AJAX

Years of experience required: 2–4 Years

Education Qualification: BE/BTech Education

Required Skills:

• SAP CRM Technical

Optional Skills:

• Accepting Feedback
• Active Listening
• Business Process Analysis
• Communication
• CRM Analytics
• CRM Implementations
• CRM Project Management
• Customer Journey Analysis
• Data Management
• Emotional Regulation
• Empathy
• Inclusion
• Intellectual Curiosity
• Microsoft Dynamics 365
• Microsoft Dynamics CRM
• Microsoft Dynamics Customer Relationship Management (CRM) Architecture
• Microsoft Dynamics Customer Relationship Management (CRM) Configuration
• Microsoft Dynamics Customer Relationship Management (CRM) Integration
• Microsoft Power Apps
• Operational Efficiency
• Optimism
• Teamwork
• User Training
• Well Being

Additional Information

Job Posting End Date: June 12, 2026