ERP Senior Specialist

Job Title

Microsoft Dynamics 365 CRM Senior Developer

Position Details

Req ID: 370034

Location: Bangalore, Karnātaka (IN-KA), India (IN)

Role Type: ERP Senior Specialist

About the Role

We seek a highly skilled and experienced Microsoft Dynamics 365 CRM Senior Developer to join our team. In this role, you will design, develop, and implement advanced customizations and integrations within Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform. You will work closely with solution architects, functional consultants, and business stakeholders to deliver high-quality solutions that align with business needs while following industry best practices.

This is a hands-on technical role that requires expertise in Dynamics 365 CRM development, Power Platform tools, and Azure-based integrations.

Key Responsibilities

• Develop, customize, and extend Microsoft Dynamics 365 CE (CRM) modules, including Sales, Customer Service, Marketing, and Field Service.
• Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven).
• Design and implement data integrations using Azure Logic Apps, Azure Functions, REST APIs, and custom connectors.
• Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions.
• Optimize performance, troubleshoot issues, and ensure best practices in CRM development.
• Support migration activities, including data migration, system upgrades, and environment management.
• Participate in code reviews, enforce coding standards, and mentor junior developers.
• Work with Azure DevOps for source control, CI/CD pipelines, and release management.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 6+ years of hands-on experience with Microsoft Dynamics 365 CRM/CE.
• Strong proficiency in C#, JavaScript, TypeScript, and .NET Framework/Core.
• Deep knowledge of customizing and extending Dynamics 365 CE through plugins, custom workflows, Power Automate, and Power Apps.
• Experience with Dataverse and managing CRM data models.
• Strong experience in system integration using APIs, Azure Logic Apps, and Azure Functions.
• Familiarity with Azure Service Bus, API Management, and application integration patterns.
• Solid understanding of Agile methodologies.
• Excellent problem-solving and communication skills.

Preferred Skills and Certifications

• PL-400 – Microsoft Power Platform Developer Associate
• MB-400 – Microsoft Power Platform + Dynamics 365 Developer
• AZ-204 – Developing Solutions for Microsoft Azure

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Work Arrangements

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

Equal Opportunity

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Note: NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form at https://us.nttdata.com/en/contact-us.