Director of Information Technology (Global)

About the Role

Duke Corporate Education is seeking a Director of Information Technology to lead global technology strategy across a multi-site, international organization operating in 4 countries. This role carries executive accountability for global availability, cybersecurity, audit readiness, client confidentiality, and regulatory compliance across all regions.

This is not a traditional infrastructure role. A key focus is to position technology as a competitive advantage for the business. You will act as both a credible technologist and a strategic partner, working closely with client-facing teams and functional leaders to identify opportunities to simplify, automate, and enhance how we deliver value.

Key Responsibilities

Strategic Technology Leadership

• Define and execute global IT strategy aligned to business priorities
• Partner with client delivery, finance, HR, and operations
• Translate emerging technologies, including AI, into business applications
• Lead horizon scanning and innovation business cases

AI, Automation, and Digital Enablement

• Own enterprise AI strategy, governance, and adoption
• Lead evaluation and scaling of AI and automation tools
• Maximize Microsoft 365 ecosystem including Copilot and Power Platform
• Ensure compliance with data protection and client standards

Business Systems and Data Capability

• Oversee ERP (D365) and Power BI platforms
• Improve reporting and decision support capability
• Drive systems integration across platforms

Infrastructure, Security, and Risk

• Ensure global IT reliability and resilience
• Maintain cybersecurity and data protection compliance
• Lead Zero Trust / SASE architecture
• Manage vendor relationships

Team Leadership

• Lead and develop global IT team
• Drive proactive, solutions-oriented culture
• Build AI and data capabilities within team

Experience and Skills

Professional Background

• 8–12 years of progressive experience in IT leadership roles, including experience operating at a senior or director level
• Proven track record of leading technology-enabled business transformation, not just infrastructure management
• Experience operating in a global, multi-site environment, ideally across multiple regulatory jurisdictions
• Demonstrated ability to partner with business leaders to deliver practical, value-driven technology solutions
• Experience managing third-party vendors and complex technology ecosystems

Technical Expertise

• Strong working knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, Power Platform, and Copilot
• Experience with ERP platforms, preferably Microsoft Dynamics 365 Finance & Operations
• Familiarity with AI tools and enterprise AI adoption frameworks, including governance, risk, and compliance considerations
• Solid grounding in infrastructure, cloud services, cybersecurity, and data protection frameworks
• Understanding of systems integration and data architecture within a professional services or client-driven environment

Leadership and Business Capability

• Strong influencing skills with the ability to drive adoption across functions without direct authority
• Clear and confident communicator, able to engage with both executive stakeholders and technical teams
• Demonstrated experience leading teams through change and digital transformation initiatives
• Commercially aware, with a focus on business outcomes, efficiency, and client impact
• Able to balance innovation, risk, and operational resilience in a fast-paced environment

Education

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field required
• Master's degree (e.g., MBA or equivalent) preferred
• Relevant certifications in cloud, AI, or cybersecurity (e.g., Azure, AWS, CISCP) are advantageous