CRM Data Specialist
ORGANIZED LIVING INCThis role has closed and is no longer accepting applications.
Job Details
Job Location: Cincinnati, OH 45241
Work Environment: Hybrid (3 days in office / 2 remote)
About Organized Living
Join the legacy of Organized Living, an innovator in home organization for over 100 years. Trusted by industry professionals, we manufacture exceptional products, cutting-edge workflow automation software, and unparalleled support to our network of customers nationwide. As a privately held company, our commitment to excellence is driven by our dedicated team as we continue to evolve and adapt to meet the needs of modern life.
At Organized Living, we're not just selling storage solutions but helping shape how people live and work in their spaces. Our passion and market focus has led us to the development of the right products, programs, technology, and support, positioning us for strong market share growth and exceptional future opportunities.
About the Role
Due to our continued growth, we are looking for a CRM Data Specialist to join the team at our Cincinnati location. This role reports directly to the Product Manager of Business Intelligence and CRM.
Responsibilities
- Perform administrative work in the MS Dynamics 365 customer relationship management (CRM) software
- Maintain and clean up OL's CRM platform and facilitate data being entered/imported into CRM
- Assist the marketing department with delivering campaign automation through MS Click Dimensions
- Filter and clean data and review data gathering process to improve data integrity
- Maintain all records, fields, forms, etc. within CRM
- Audit workflows and processes to ensure continuous functionality
- Train and onboard new employees on how to use the CRM platform
- Identify opportunities and provide recommendations
- Work closely with marketing and sales to ensure the CRM platform supports both the sales and marketing strategies
Requirements
- Experience administering Microsoft Dynamics 365 or similar CRM platforms
- Strong understanding of data management, data quality, and database structure
- Ability to identify, analyze, and interpret trends or patterns in data sets
- Demonstrates urgency and attention to detail to manage the integrity of the CRM data
- Interest in growing your skills in marketing analytics and CRM strategy
- Ability to problem solve without guidance and meet deadlines
- Ability to manage multiple priorities in a fast-paced environment
Benefits
- Competitive salary
- Profit-sharing program
- Medical, dental, and vision coverage
- Short-term disability
- 401k match
Equal Opportunity
AAP/EEO: M/F/H/V/D, Drug-free workplace. No third-party candidates please.
To apply, visit www.organizedliving.com/company/careers.
About ORGANIZED LIVING INC
Organized Living is a privately held manufacturer of home storage and organization systems, including ventilated wire shelving and custom built-in closet solutions. The company sells through a nationwide network of installing dealers and also provides workflow automation software for designing and installing closets. It has corporate offices in Cincinnati, OH and manufacturing and distribution operations in Bloomington, IN.