CRM Campaign Manager / Content Manager
CeoxJob Description – CRM Content Manager
Content Manager - Dynamics 365 Customer Insights Contract | Remote | UK Public Sector Project
Overview At Ceox, we are supporting a major Public Sector programme following the upgrade of a Microsoft Dynamics 365 environment to enable direct marketing through Dynamics 365 Customer Insights – Journeys. We are looking for an experienced CRM Content Manager (Contractor) to join our project team and take ownership of campaign creation and execution within the platform. This is a hands-on, delivery-focused role. There is no development required, but strong functional expertise and end-to-end campaign experience are essential.
Who We’re Looking For • Strong background in email marketing campaign management • Hands-on experience building segments and journeys in D365 Customer Insights • Solid HTML/CSS email build skills • Experience delivering campaigns end-to-end in regulated or structured environments • Strong stakeholder communication skills
What you will be doing • Building and executing email marketing campaigns in D365 Customer Insights – Journeys • Creating segments, automated journeys and triggered communications • Designing and developing responsive email templates using HTML/CSS • Managing the full campaign lifecycle from build to reporting and optimisation • Working closely with Ceox stakeholders and Public Sector client teams • Establishing reusable campaign assets and structured CRM content libraries
Desirable • Experience with Dynamics 365 Customer Voice • Previous public sector experience We’re looking for someone who is detail-oriented, organised, and comfortable working in a stakeholder-driven environment. If you’re a D365 CRM specialist with strong campaign execution experience and available for a contract opportunity, we’d love to hear from you.
Contract Details • Contract Type: Freelance / Full-time Short-term Contract - outside IR35 • Location: Remote (UK-based candidates preferred) • Start Date: ASAP • Clearance: Candidates must be eligible to work with UK Government departments / BPSS.
Interested in this role?
Apply now to join Ceox.