Business Automation & AI Engineer

Business Automation & AI Engineer

About the Role

Evolving Solutions is a leading technology solutions provider that helps clients modernize and automate their mission-critical applications and infrastructure to support business transformation. We are looking for a Business Automation & AI Engineer to bridge the gap between Evolving Solutions' business teams and its technology platforms.

This role identifies where manual effort, inefficiency, or process gaps exist, then builds the automations, AI agents, and platform solutions that eliminate them. Part business analyst, part automation builder, and part technology generalist, this person knows enough about what our tools can and cannot do to bridge the gap from a business idea to a working solution. The role is internal-facing, reports to the Director of Technology and Business Integration, and works closely with department leaders across the organization to identify opportunities, align on priorities, and deliver results.

Core Values

• Do the Right Thing: Do what is right every day. Your personal integrity and the reputation of Evolving Solutions depends on this.

• Be a Team Player: Evolving Solutions is better when everyone is together. The ability to solve problems as a team for our clients and partners is Evolving Solutions' strength and differentiation.

• Be Humbly Confident: Possess knowledge and experience to deliver at the highest level, while maintaining the willingness to learn more and the humility to recognize you will never know it all.

Key Responsibilities

• Engage directly with internal business stakeholders to understand current workflows, identify pain points, and gather requirements for technology-driven solutions. Translate business needs into clear, actionable solution designs.

• Design, build, and maintain automations that solve real business problems using the Evolving Solutions technology stack: Power Automate, Power Apps, Dataverse, SharePoint, Oracle NetSuite ERP, and Dynamics 365 Sales. Own solutions from concept to deployment.

• Leverage automation platforms to build workflows that integrate across the M365, Oracle NetSuite ERP, and Dynamics 365 Sales ecosystems. Build flows that are maintainable, well-documented, and built to scale rather than one-time fixes.

• Build and deploy AI agents using the right tool for the problem: Copilot Studio, Azure AI/OpenAI, Claude, or other emerging platforms. Design agents that automate knowledge work, surface information, or handle repetitive decision-making for internal teams.

• Leverage the full depth of the M365 product suite to solve business challenges. This includes SharePoint, Teams, Purview, Defender, Power Platform, Copilot, Entra ID, and Intune. Know what the suite can do and apply it intentionally.

• Challenge existing processes. When a manual workflow or inefficient hand-off is identified, do not just document it. Question whether it should exist at all. Bring a technology-first mindset to operational problems and propose solutions grounded in what the tools can actually deliver.

• Document all built solutions, automation flows, and system configurations. Maintain a current inventory of business systems, integrations, and active automations.

• Support Power BI reporting and NetSuite data needs as capacity allows. Familiarity with Power BI report development, DAX, and NetSuite SuiteScripts is valued; this work is secondary to automation and AI responsibilities.

Required Experience

• 3+ years of experience in a role that combines business process analysis with hands-on technology solution delivery (e.g., automation, integration, platform administration, or application development).

• Proven expertise with Power Automate, including building complex, multi-step cloud flows that integrate across M365, third-party APIs, and business systems (e.g., Oracle NetSuite ERP, Dynamics 365 Sales, SharePoint, Dataverse).

• Hands-on experience designing and deploying AI agents using one or more platforms: Copilot Studio, Azure AI/OpenAI, Claude/Anthropic, or equivalent. Ability to evaluate which platform fits the problem.

• Deep, practical knowledge of the Microsoft 365 product suite — not just email and Teams, but the full breadth: Power Platform, Purview, Defender, Entra ID, SharePoint, Intune, and Copilot.

Preferred Experience

• Bachelor's degree in Information Technology, Computer Science, Business/Management Information Systems, or a related field.

• Strong business analysis skills: ability to lead requirements-gathering conversations, map current-state processes, identify automation opportunities, and write clear solution specs.

• Intellectual curiosity and a healthy skepticism of how things have always been done. Comfortable with challenging process assumptions and proposing alternatives backed by what the tools can actually deliver.

• Strong documentation discipline. Automations, flows, configurations, and solution designs are documented as a matter of course, not as an afterthought.

• Effective communicator across technical and non-technical audiences.

• Experience with NetSuite ERP and/or Dynamics 365 Sales data structures.

• Familiarity with Power BI report development and DAX.

• Experience working in an IT services, managed services, or technology distribution environment.

Work Location

• Local to MN preferred with a hybrid work model. Corporate office in Hamel, MN.
• Candidates located in the following states are also welcome to apply: MN, AR, AZ, FL, GA, KS, MA, MO, NE, OH, SD, TX, and WI.

Reporting Relationship

• Director of Technology & Business Integration

Compensation

Salary Range: $150,000 to $200,000

Equal Opportunity Statement

Evolving Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need, and we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.